Welcome to ShebaGoods, a multi-vendor marketplace for authentic Ethiopian products. This policy outlines the basic responsibilities and expectations for all vendors.
Vendor Responsibilities
Vendors must provide accurate information, list genuine products, and ensure all listings include clear descriptions, pricing, and images. All products should meet quality standards and reflect authentic Ethiopian goods or related items.
Orders & Fulfillment
Vendors are responsible for processing orders on time, packaging products properly, and ensuring reliable delivery. Clear communication with customers is expected in case of delays or issues.
Pricing & Payments
Vendors set their own prices, while ShebaGoods may apply a commission on sales. Payments are processed according to the platform’s payout schedule.
Customer Service
Vendors must respond to customer inquiries professionally and aim to provide a smooth and satisfying shopping experience.
Policy Compliance
ny misleading listings, poor service, or violation of marketplace rules may result in product removal or account suspension. ShebaGoods reserves the right to update this policy when necessary.
By selling on ShebaGoods, you agree to follow these guidelines and maintain high standards of quality and trust.
